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Pricing &
Wellness Plans

Each massage is thoughtfully customized, with enhancements incorporated when appropriate at no additional charge. Gratuity is neither expected nor accepted.

Wellness Plans

Exclusive Benefits Include:
Additional massages of the same duration will continue to receive your tier discount: Essential $5 off | Enhanced $10 off | Elite $15 off.

Specialty Massage Access
Once per month, members may substitute one included membership massage for a Specialty Massage of the same session duration at no additional charge.

Priority Booking Access
Members may schedule appointments directly with me up to six months in advance. Online booking for non-members opens up to two months in advance

Wellness Plan Terms & Conditions

Payments & Membership

  • Monthly charges occur on the 1st or 15th and auto-renew unless canceled.

  • Members receive an email with a code to manage their plan online. Keeping account details updated is the client’s responsibility.

  • One membership cancellation per calendar year is allowed; additional cancellations are not permitted.

  • Complete Serenity Massage may update pricing and policies with 30 days’ notice via email.

Booking & Appointments

  • Unused Massages: One session may roll over per calendar year (no-show appointments do not qualify).

  • Cancellations & No-Shows: Late cancellations or missed appointments incur a 50% charge of the non-wellness plan rate.

  • Rescheduling: Appointments in the last 10 days of the month may be rescheduled within the first 10 business days of the next month (does not count as a rollover).

Refunds & Termination

  • Clients are responsible for any bank fees associated with refunds.

  • Misconduct Policy: If a client is banned due to inappropriate behavior, no refund will be issued, no future appointments will be booked, and the membership will be canceled without future charges or reactivation.

Adjustments & Fees

  • Vacation Policy: If the office is closed for 5+ consecutive days, Elite members may roll over one massage, redeemable within four months.

  • Administrative Fee: A $15 fee may apply for any complex request outside of normal operating procedures requiring more than 15 minutes of administrative time.